Hilton London Metropole, London

My stay at the hotel was a mixed experience. The rooms were mediocre, but for under £40, I have stayed in much better quality rooms with fabulous views and lovely staff, especially Juliet in the restaurant. The service was generally good, with staff always able to assist our needs, but lacking in explanations during check-in. The location was convenient for exploring London, close to train and tube stations, major attractions like Marble Arch and Hyde Park, but marred by poor cleaning in the railway platform vicinity. The dining experience was mediocre, with limited options and some flaws in the cooked section. Overall, the hotel has its positives and negatives.

The hotel didn't meet my expectations and wasn't the best value for money. The rooms, especially in the tower, were dirty and old, urgently needing refurbishment. However, the tidiness was a plus as they were cleaned every day while we were out. The service was a mix of very professional and excellent customer service, but some staff seemed rude and unwelcoming. They were slow in addressing our queries and fixing issues in the room. The location required maintenance and negatively impacted my stay, but it was convenient for transportation around the city. The dining experience was below average in a conference room, but the Indian food was amazing. Facilities were decent overall.

My stay at the hotel was a mix of ups and downs. The location was great, close to an underground station with plenty of dining options nearby. The room, though in need of an update, didn't ruin my overall experience. The service was excellent, with everyone eager to assist, except for one unhelpful encounter. The dining experience fell short of expectations, although the facilities were well-equipped. The price seemed fair considering the location, but some aspects could use improvement.

My stay at the hotel was a mix of positives and negatives. The room was large and spacious, perfect for a family of four, but unfortunately, it wasn't as clean as expected and had hairs all over the bathrooms. The service was accommodating and friendly, making me feel welcome, but there were some instances of unhelpfulness. The location of the hotel was convenient and close to restaurants, but there was an odd rule for the pool that required one adult for every two children, which I found unnecessary. The dining experience offered a good selection of freshly cooked options without long queues, yet it was not exceptional. Overall, it was a stay with its ups and downs.

While the hotel is conveniently located near the tube station and offers easy access to various parts of London, the rooms are disappointing with outdated features and inadequate heating. The service, although somewhat polite, lacks attention to detail and personalization. The dining experience, on the other hand, is exceptional with top-notch offerings, making it a highlight of the stay. The facilities are average, nothing remarkable but functional.

The hotel has its ups and downs as my stay had mixed experiences. The room I initially had was unacceptable due to a faulty air-conditioning unit causing a continuous dripping noise, but the staff promptly relocated us to a king and refurbished room, which is now my preferred choice. The room decor seemed outdated with noticeable stains from decades past.

My stay at the hotel had its ups and downs. The rooms, although clean, comfortable, and spacious in the new tower wing, initially fell short of Hilton's standards. The location, while perfect for many travelers, lacked safety measures at night. The dining experience had its highlights but felt overpriced. Overall, a mixed experience with room for improvement.

The hotel needs serious updating to make it more exciting and spacious, but my room, although old, was surprisingly quiet without the noisy AC vent. However, for the price, the room was too small.

My stay at the hotel had mixed experiences. While the convenient location near the tube station and attractions was great, the dated and not so clean rooms with maintenance issues impacted my stay negatively. The service was accommodating but had minor hiccups. The dining experience left something to be desired despite the variety offered. However, the facilities were sufficient for a comfortable stay.

The hotel is in a great location with easy transportation options and nearby amenities. The rooms are cozy and had everything I needed, although there were noise issues from other guests. The service was friendly, though there were some hiccups with the key system. Dining offered a variety of options, and the facilities were satisfactory.